Shipping policy

Shipping Policy

Myst Luna-Bleu offers both digital products and physical products.

Digital products are delivered electronically and do not require shipping. After purchase, customers should receive access through the email or download method provided at checkout.

Physical products are processed within 3–7 business days unless otherwise stated on the product page. Shipping times may vary depending on the carrier, product type, and customer location.

Once an order has shipped, Myst Luna-Bleu is not responsible for carrier delays, incorrect addresses entered at checkout, or packages marked delivered by the shipping carrier.

If your package arrives damaged or incorrect, please contact us within 7 days of delivery with your order number and photos of the issue.

Please make sure your shipping address is correct before placing your order.